Contents | Index

Sun Secure Global Desktop Software 4.40 Administration Guide

Getting Started [Next Section]

• Tutorials
  • Introducing Sun Secure Global Desktop Software
  • Organizing Your Users, Applications, and Application Servers
  • Introducing SGD Security Services
  • Introducing the Three-Tier Architecture
  • Understanding User Sessions and Application Sessions
  • Users and Trusted SGD Servers
• Case Studies
  • Using Shadowing to Troubleshoot a User's Problem
• Reference
  • Configuring Microsoft Windows Terminal Services for Use With SGD
  • Configuring and Managing an Array
  • Licensing and Sun Secure Global Desktop Software
  • Secure Global Desktop Administrators
  • Sun Secure Global Desktop Software Legal and Copyright Information
• Frequently Asked Questions
  • What Do I Need to Tell My Users?

Clients and Webtops [Next Section]

• Tutorials
  • Introducing Sun Secure Global Desktop Software
  • Integrating SGD With the Desktop Start or Launch Menu
• Reference
  • Working with the SGD Client
  • Client Profiles and the SGD Client
  • Configuring the SGD Client for Desktop Start or Launch Menu Integration
  • Relocating the Webtop to Your Own JSP Container
• Frequently Asked Questions
  • Can Users Access SGD Without Java Technology?
  • Can I Use Different Styles of Webtop?

SGD Servers, Arrays, and Load Balancing [Next Section]

• Tutorials
  • Introducing the SGD Web Server
  • Understanding Load Balancing
• Reference
  • Using SGD With Firewalls
  • Using SGD With Proxy Servers
  • Configuring and Managing an Array
  • SGD and DNS Names
  • Backing Up and Restoring an SGD Installation
  • Configuring Application Load Balancing
  • Load Balancing User Sessions
  • Using Log Filters for Auditing
  • Using Log Filters to Troubleshoot Problems With an SGD Server
  • Editing Application Load Balancing Properties
  • Tuning Application Load Balancing
  • About Your SGD Installation
  • SGD Administration Console Configuration Settings
• Troubleshooting
  • Troubleshooting the Least CPU Usage and Most Free Memory Methods of Application Load Balancing
  • All Authentication Mechanisms Are Disabled and No-one Can Log In
  • User Logins to Every Server in the Array is Disallowed and No-one Can Log in
  • SGD Uses Too Much of My Network's Bandwidth
  • Users Cannot Relocate Their Sessions
• Frequently Asked Questions
  • Can I Use My Own Web Web Server With SGD?

Users and Authentication [Next Section]

• Tutorials
  • Secure Global Desktop and User Authentication
  • Understanding Application Authentication
  • Understanding User Sessions and Application Sessions
• Case Studies
  • Creating and Configuring a User Profile
• Reference
  • Active Directory Authentication
  • Anonymous User Authentication
  • Authentication Token Authentication
  • LDAP Authentication
  • Third-Party Authentication
  • UNIX System Authentication
  • Windows Domain Authentication
  • SecurID Authentication
  • Secure Global Desktop Administrators
  • Web Server Authentication
  • Working With Users in Different Locales
  • Denying Users Access to SGD After Failed Login Attempts
  • Using Shared Accounts for Guest Users
  • Increasing the Launch Timeouts in the Login Scripts
  • Login Script Error Messages
  • Trusted Users and Third-Party Authentication
  • Using SecurID for Application Server Authentication
  • Login Script Tcl Commands and Procedures
  • Login Script Variables
  • Login Scripts Supplied With SGD
• Troubleshooting
  • Users Cannot Log In With Web Server Authentication
  • Using Windows Terminal Services, Users Are Prompted for User Names and Passwords Too Often
  • LDAP Users Cannot Log in to SGD
  • All Authentication Mechanisms Are Disabled and No-one Can Log In
  • An Ambiguous User Name Dialog Is Displayed When a User Tries to Log in
• Frequently Asked Questions
  • What Do I Need to Tell My Users?

Applications, Documents, and Application Servers [Next Section]

• Tutorials
  • Organizing Your Users, Applications, and Application Servers
  • Understanding User Sessions and Application Sessions
  • Using Copy and Paste With SGD
  • Using Shadowing in the Classroom
• Case Studies
  • Creating an Application Object and Assigning It to Users
  • Using Shadowing to Troubleshoot a User's Problem
• Reference
  • Configuring Windows Applications
  • Configuring X Applications
  • Configuring Client Drive Mapping
  • Configuring Microsoft Windows Terminal Services for Use With SGD
  • Configuring Access to Serial Ports
  • Configuring Character Applications
  • Enabling Sound in Windows Applications
  • Enabling Sound in X Applications
  • Launching a Single Application or Full-Screen Desktop Session Without Displaying a Webtop
  • Using Smart Cards With Windows Applications
  • Terminal Emulator Attribute Maps
  • Terminal Emulator Color Maps
  • Terminal Emulator Keyboard Maps
• Troubleshooting
  • An Application Does Not Start
  • An Application Exits Immediately After Starting
  • Applications Disappear After About Two Minutes
  • Applications Fail To Start When X Authorization Is Enabled
  • An Application Session Does Not End When the User Exits an Application
  • An Application's Animation Appears "Jumpy"
  • Users Complain of Poor Performance With Windows Desktop Sessions
  • Troubleshooting Sound in Windows Applications
  • Troubleshooting Sound in X Applications
  • Users Cannot Use Smart Cards With Windows Applications
  • Users Have Problems Accessing Client Drives
  • Users Have Problems Displaying High Color X Applications
  • A Kiosk Application Is Not Appearing Full-screen
  • In Some X Applications, the Alt and AltGraph Keys Do Not Work
  • Users Cannot Copy and Paste Text Or Graphics
  • Users See Font Problems with X Applications
  • Users See Clipped Windows With Client Window Management Applications
• Frequently Asked Questions
  • Can I Prevent Users From Launching Applications With a Different User Name and Password?
  • Can I Use Multihead Or Dual Head Monitors With SGD?
  • How Do I Run a Common Desktop Environment (CDE) Application?
  • Can I Give Users Access to Web Applications Through SGD?
  • Can I Use SGD to Access VMS Applications?

Organizing Your Resources [Next Section]

• Tutorials
  • Organizing Your Users, Applications, and Application Servers
• Case Studies
  • Creating an Application Object and Assigning It to Users
  • Creating and Configuring a User Profile
  • Populating the SGD Organizational Hierarchy Using a Batch Script
• Reference
  • Using Directory Services Integration
  • Naming Objects in the Organizational Hierarchy

Security [Next Section]

• Tutorials
  • Security and SGD
  • Introducing SGD Security Services
  • Users and Trusted SGD Servers
• Reference
  • Securing Connections Between Client Devices and SGD Servers
  • Using SGD With Firewalls
  • Using SGD With Proxy Servers
  • SGD Security Services and X.509 Certificates
  • SGD and DNS Names
  • User Prompts and X.509 Certificates
  • Using SSH with SGD
  • Securing Connections Between SGD Servers
  • Securing Connections to Active Directory and LDAP Directory Servers
  • Securing the SOAP Connections to an SGD Server
  • Tuning SSL Daemon Processes
  • Selecting a Cipher Suite for Secure Connections
• Troubleshooting
  • Users Cannot Connect to an SGD Server When It Is In Firewall Forwarding Mode
  • Solaris OS Users Cannot Log in When SGD Security Services Are Enabled

Printing [Back to Top]

• Tutorials
  • Introducing SGD Printing
• Reference
  • Configuring Secure Global Desktop PDF Printing
  • Printing From a Microsoft Windows 2000 or 2003 Application Server
  • Printing From a UNIX or Linux System Application Server
  • Configuring Printing for UNIX, Linux, or Mac OS X System Client Devices
  • The SGD Printer Queue Installation Script (prtinstall.en.sh)
  • Printing From a Microsoft Windows NT 3.51 Application Server
  • Printing From a Microsoft Windows NT 4 Application Server
  • Configuring SGD Print Job Conversion
  • Configuring the SGD Host to Accept Remote Print Requests
• Troubleshooting
  • Users Cannot Print From Applications Displayed Through SGD
  • Print Jobs Can Be Queued When SGD Printing is Disabled
  • Troubleshooting Printer Preferences and Settings
  • Fonts Do Not Print Correctly With PDF Printing
  • Windows 2000 Users Cannot Print a File From a Mapped Network Drive
• Frequently Asked Questions
  • Can I Force Users to Print Only to Their Default Client Printer?
  • Can I Set a Time Limit for Print Jobs?
  • Why Do Users See a Printer Called "_Default" in a Windows Application Session?
  • Do I Have to Reconfigure SGD Printers If the Array Changes?
  • Do I Have to Use Distributed Printing?
  • Can I Change the Name of the Printer in the Windows 2000 or 2003 Application Session?

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