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Oracle® Database 2 Day DBA
11g Release 1 (11.1)

Part Number B28301-01
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11 Investigating, Reporting, and Resolving Problems

Oracle Enterprise Manager Database Control (Database Control) includes a feature called the Support Workbench that enables you to view and investigate critical database errors, report these errors to Oracle Support Services, and in some cases, resolve the errors.

This chapter explains critical errors and describes how to use the Database Home page and the Support Workbench to do the following:

This chapter contains the following sections: