Using Your Webtop > Why do I see an Untrusted Initial Connection message?

Why do I see an Untrusted Initial Connection message?

The first time you connect to a Secure Global Desktop server, you see an Untrusted Initial Connection message. This is a security message to help you be sure that the server you are connecting to can be trusted.

Screen capture of Untrusted Initial Connection dialog

The message displays a hostname and a fingerprint. You should check these details with the information provided by your Secure Global Desktop Administrator before clicking Yes.

Once you have clicked Yes, you will not see the message again unless there is a problem. If there is a problem, a Spoofed Connection message displays.

Screenshot of the Spoofed Connection message

If you see a Spoofed Connection message, make a note of the details displayed and Click No. Contact your Administrator.

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