Using Your Webtop > When I click a link to start an application, an error message appears

When I click a link to start an application, an error message appears

Try the following:

Make sure you supplied the correct username and password for the application server. If Secure Global Desktop doesn't prompt you for this information, try Shift-clicking the link to force the prompt to appear.
Log out of Secure Global Desktop and exit your web browser (or the Sun Secure Global Desktop Native Client), then restart it and log in to Secure Global Desktop again. Click the application's link.
Use Secure Global Desktop from a different client device.
Contact a Secure Global Desktop Administrator, supplying all the information shown in the error message.

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