Orig. Workflow Open Mail for Outlook Express Message (Oracle Workflow Administrator's Guide)

Oracle Workflow Administrator's Guide
Release 2.6.3
Part Number B10283-02


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Orig. Workflow Open Mail for Outlook Express Message

Oracle Workflow provides the Orig. Workflow Open Mail for Outlook Express message as an alternative template that you can optionally use as a template for e-mail notifications that require a response if you use an e-mail application such as Microsoft Outlook Express as your e-mail client. This template does not include the header attributes that are displayed in the Workflow Open Mail (Direct) message.

The Orig. Workflow Open Mail for Outlook Express message includes the name of the sender of the message, any comments from the sender or forwarder, and a link to the Notification Details web page to let users respond to the notification there. This template can be used to accommodate e-mail applications that cannot process the response links included in the Orig. Workflow Open Mail (Templated) and Orig. Workflow Open Mail (Direct) templates.

The response instructions in the plain text message body describe how to reply manually using the templated response method. This message is used for notifications sent to performers with a notification preference of MAILATTH. The HTML-formatted message body includes a link called "Click here to respond" which lets users access the notification in the Notification Details web page to respond to the notification. This message is used for notifications sent to performers with a notification preference of MAILHTML or MAILHTM2, and is also attached to notifications sent to performers with a notification preference of MAILATTH.

Note: When users choose the "Click here to respond" link, it automatically attempts to establish a web session with the web server. Users must be able to connect to the web server to use this link to respond to a notification. See: Reviewing Notifications via Electronic Mail, Oracle Workflow User's Guide.

The Orig. Workflow Open Mail for Outlook Express message has the following message attributes. The values are drawn from the message definition associated with a notification activity.

START_DATE	The date the message is sent.
TO	The role the notification is sent to; the performer.
SUBJECT	The subject line defined in the message.
BODY	The text of the body defined in the message.
COMMENT	Comments added by the sender or the forwarder.
PRIORITY	The priority of the notification message.
DUE_DATE	The date by which a response is required, specified in the notification activity.
NOTIFICATION	Required notification code used to identify the information in the notification.
RESPONSE	The user response section as defined by the Respond message attributes in the actual notification message definition.
MAILTO	The content of the HTML tag that a recipient would click on to respond to a notification. This attribute is not currently used.
CLICK_HERE_ RESPONSE	The content of the HTML tag that a recipient would click on to access the Notification Details page to respond to a notification. This attribute is used only for HTML e-mail notifications.
SENDER	The name of the sender of the message, as displayed in the From column in the Worklist. This attribute is not currently used.

The boilerplate text for a plain text message body is as follows:

Oracle Workflow Notification
From: &SENDER
&COMMENT

____________Start of Response Template____________

Response Template for &NOTIFICATION

To submit your response, reply to this message including this response template in your reply. Insert your response value between the quotes following each response prompt.


&RESPONSE
____________End of Response Template_____________

Notification Details:
&BODY

Due Date: &DUE_DATE

The boilerplate text for a HTML-formatted message body is as follows:

<HTML> <HEAD> <TITLE> Oracle Workflow Notification </TITLE> </HEAD>
 <BODY BGCOLOR="#FFFFFF" >
 <P>
<P>From: <B>&SENDER</B>
<P><B><FONT SIZE=+1>&COMMENT</FONT> </B>
 <P>&BODY
<P>&CLICK_HERE_RESPONSE
 </BODY>
 </HTML>

See: Modifying Your Message Templates


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