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What do I need to tell my users?

The following information is essential to help people use Secure Global Desktop:

Information Description
Which program to use.

If you are using the browser-based webtop:.

  • Users can log in to Secure Global Desktop using one of the supported web browsers. If Java™ technology is enabled, the Sun Secure Global Desktop Client is automatically installed.
  • Users can manually download and install the Secure Global Desktop Client from http://server.example.com (you may alternatively use https). This adds a shortcut for starting the Secure Global Desktop Client to the desktop Start Menu.

If you are using the classic webtop, users can log in:

  • Using one of the supported web clients.
  • Using the Sun Secure Global Desktop Native Client. You can download the Native Client from http://server.example.com (you may alternatively use https).
What login URL to use.

Use http://server.example.com/sgd to access the browser-based webtop.

Use http://server.example.com/tarantella to access the classic webtop.

You can also use https.

server is the name of a web server configured for Secure Global Desktop.

What username and password to type to log in to Secure Global Desktop.

Secure Global Desktop supports many different types of user, including users with ENS person objects, UNIX users, LDAP users and anonymous users. The usernames and passwords depend on the type of user.

What usernames and passwords to type to log in to application servers.

Applications on users' webtops may run on many different application servers. When a user clicks a link to start an application, Secure Global Desktop may prompt them for a username and password for the application server. By default, users may choose to save the authentication details in the password cache (stored securely on the Secure Global Desktop server) so they don't need to type their details more than once.

How to log out of a web server authenticated Secure Global Desktop session securely.

If you are using web server authentication, users should close their web browser after logging out of Secure Global Desktop.

How to get help.

When Secure Global Desktop is first installed, all users have a link to the User Guide guide on their webtop.

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