[SunRay-Users] Upgrade to SRSS 5.1 / VDI 3.2.2 resulted in 100% outage

Mika A mika at kyamk.fi
Wed Mar 2 20:53:41 EET 2011


On Wed, 2 Mar 2011, Craig Bender wrote:

> OK, something is wrong somewhere in the parsing.  I'll find it.  You do have 
> client auth disabled right?

Ok, great!

You mean this:
root at sunvdi-broker-02 # /opt/SUNWvda/sbin/vda settings-getprops -p clientauthentication
Client Authentication: Disabled

yup..


.mika

> On 3/2/11 10:22 AM, Mika A wrote:
>> On Wed, 2 Mar 2011, Craig Bender wrote:
>> 
>>> Can you send the output of /opt/SUNWut/sbin/utkiosk -e session
>> 
>> root at sunvdi-broker-02 # /opt/SUNWut/sbin/utkiosk -e session
>> KIOSK_SESSION=vda
>> KIOSK_SESSION_TIMEOUT_DETACHED=12000
>> KIOSK_SESSION_ARGS=-n -- -r usb:on -E wallpaper -E theming
>> 
>> KIOSK_ENABLED=yes
>> 
>> 
>> ARGS was (set in SRS web gui) "-n" on 3.2 (didn't work in 3.2.2) and
>> Support suggested I try adding the double dash after it but that didn't
>> help.
>> 
>>> Kiosk Debug is here:
>>> http://wikis.sun.com/display/DVDEV/Logging+Levels
>> 
>> Ok, will look into that..
>> 
>> 
>> .mika
>> 
>> 
>> 
>>> On 3/2/11 9:42 AM, Mika A wrote:
>>>> On Wed, 2 Mar 2011, Craig Bender wrote:
>>>> 
>>>>> Were the release notes followed? I understand that most of us hate to
>>>>> RTFM, but the more critical a system becomes, the more planning is
>>>>> required.
>>>> 
>>>> Ok, this is what I followed:
>>>> http://wikis.sun.com/display/VDI3dot2/About+Updating+to+Oracle+Virtual+Desktop+Infrastructure+3.2.2
>>>> 
>>>> 
>>>> 
>>>> And it says absolutely nothing about running anything other than
>>>> vda-preserve and vda-config.
>>>> 
>>>>> Note that this (uttscadm) is fixed in the next release with new
>>>>> "unified" installer. Although..uttscadm was automated in the first few
>>>>> releases, I'm
>>>> 
>>>> Anyway, that was not the problem. Well, it apparently became a problem
>>>> when I ran "uttsadm -r" but now that I ran "uttscadm -c -g srwcgrp"
>>>> those srds access denied errors went away and I started getting uttsc
>>>> syntax errors in the log again. So apparently that "SRDS access
>>>> denied"-problem prevented the uttsc from actually running but now that's
>>>> gone and the original problem re-surfaced.
>>>> 
>>>> SO, any other ideas? Current situation:
>>>> 
>>>> - NOT bypassing Desktop Login works, after "logging in" with a username
>>>> (no password needed, username can be anything, I guess this is because
>>>> it is not really forwarded/used anywhere) brings me the desktop the DTU
>>>> is assigned to
>>>> - Bypassing the Desktop Login and trying to go directly to the desktop
>>>> causes uttsc syntax error messages in /var/opt/SUNWut/log/messages and
>>>> DTUs keep recycling going nowhere
>>>> 
>>>>> Do you know how to enable debug on the SRWC side of things? It helps
>>>>> quite a bit to put Kiosk Mode in debug.
>>>> 
>>>> Nope, not really..
>>>> 
>>>>> I'm putting one together a troubleshooting course for our new support
>>>>> people. Would there be any interest in a webcast on the subject?
>>>> 
>>>> Yes, definitely!
>>>> 
>>>> 
>>>> .mika
>>>> 
>>>> PS. Sadly, a third blackout day went by with ZERO communication from
>>>> Oracle Support, for which we pay quite dearly...
>>>> 
>>>> 
>>>>> On 3/2/11 8:18 AM, Jussi Sallinen wrote:
>>>>>> Hmm, how about ZFS snapshot before upgrading next time? :-)
>>>>>> If the host is running on ZFS that is.
>>>>>> --
>>>>>> -Jussi Sallinen
>>>>>> +358407007600
>>>>>> jussi at jus.si
>>>>>> 
>>>>>> On Wed, Mar 02, 2011 at 01:20:27PM +0200, Mika A wrote:
>>>>>>> PS. As a sidenote, regarding the system as a whole, I am once again
>>>>>>> amazed how
>>>>>>> fragile the thing is. We have a fully supported VDI system to which
>>>>>>> I did an
>>>>>>> upgrade following the Update Installation document and the end
>>>>>>> result was a
>>>>>>> total blackout for users, which has now lasted for two days.. These
>>>>>>> things can
>>>>>>> happen but these happen way too often and they last for WAY too
>>>>>>> long..
>>>>>> _______________________________________________
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>>>>>> SunRay-Users at filibeto.org
>>>>>> http://www.filibeto.org/mailman/listinfo/sunray-users
>>>>> _______________________________________________
>>>>> SunRay-Users mailing list
>>>>> SunRay-Users at filibeto.org
>>>>> http://www.filibeto.org/mailman/listinfo/sunray-users
>>>>> 
>>>> 
>>>> .mika
>>>> 
>>>> --
>>>> __________________________________________________________________________
>>>> 
>>>> Mika Aleksandroff, IT Services, Kymenlaakso University of Applied
>>>> Sciences
>>>> Don't feel bad; it's not you, it's me. I don't like you. - CB as AS -
>>>> 
>>>> _______________________________________________
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>>> 
>> 
>> .mika
>> 
>> --
>> __________________________________________________________________________
>> Mika Aleksandroff, IT Services, Kymenlaakso University of Applied Sciences
>> Don't feel bad; it's not you, it's me. I don't like you. - CB as AS -
>> 
>> _______________________________________________
>> SunRay-Users mailing list
>> SunRay-Users at filibeto.org
>> http://www.filibeto.org/mailman/listinfo/sunray-users
> _______________________________________________
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.mika

--
__________________________________________________________________________
Mika Aleksandroff, IT Services, Kymenlaakso University of Applied Sciences
Don't feel bad; it's not you, it's me. I don't like you.      - CB as AS -



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