[SunRay-Users] Upgrade to SRSS 5.1 / VDI 3.2.2 resulted in 100% outage

Craig Bender Craig.Bender at Oracle.com
Wed Mar 2 20:39:11 EET 2011


OK, something is wrong somewhere in the parsing.  I'll find it.  You do 
have client auth disabled right?

On 3/2/11 10:22 AM, Mika A wrote:
> On Wed, 2 Mar 2011, Craig Bender wrote:
>
>> Can you send the output of /opt/SUNWut/sbin/utkiosk -e session
>
> root at sunvdi-broker-02 # /opt/SUNWut/sbin/utkiosk -e session
> KIOSK_SESSION=vda
> KIOSK_SESSION_TIMEOUT_DETACHED=12000
> KIOSK_SESSION_ARGS=-n -- -r usb:on -E wallpaper -E theming
>
> KIOSK_ENABLED=yes
>
>
> ARGS was (set in SRS web gui) "-n" on 3.2 (didn't work in 3.2.2) and
> Support suggested I try adding the double dash after it but that didn't
> help.
>
>> Kiosk Debug is here:
>> http://wikis.sun.com/display/DVDEV/Logging+Levels
>
> Ok, will look into that..
>
>
> .mika
>
>
>
>> On 3/2/11 9:42 AM, Mika A wrote:
>>> On Wed, 2 Mar 2011, Craig Bender wrote:
>>>
>>>> Were the release notes followed? I understand that most of us hate to
>>>> RTFM, but the more critical a system becomes, the more planning is
>>>> required.
>>>
>>> Ok, this is what I followed:
>>> http://wikis.sun.com/display/VDI3dot2/About+Updating+to+Oracle+Virtual+Desktop+Infrastructure+3.2.2
>>>
>>>
>>>
>>> And it says absolutely nothing about running anything other than
>>> vda-preserve and vda-config.
>>>
>>>> Note that this (uttscadm) is fixed in the next release with new
>>>> "unified" installer. Although..uttscadm was automated in the first few
>>>> releases, I'm
>>>
>>> Anyway, that was not the problem. Well, it apparently became a problem
>>> when I ran "uttsadm -r" but now that I ran "uttscadm -c -g srwcgrp"
>>> those srds access denied errors went away and I started getting uttsc
>>> syntax errors in the log again. So apparently that "SRDS access
>>> denied"-problem prevented the uttsc from actually running but now that's
>>> gone and the original problem re-surfaced.
>>>
>>> SO, any other ideas? Current situation:
>>>
>>> - NOT bypassing Desktop Login works, after "logging in" with a username
>>> (no password needed, username can be anything, I guess this is because
>>> it is not really forwarded/used anywhere) brings me the desktop the DTU
>>> is assigned to
>>> - Bypassing the Desktop Login and trying to go directly to the desktop
>>> causes uttsc syntax error messages in /var/opt/SUNWut/log/messages and
>>> DTUs keep recycling going nowhere
>>>
>>>> Do you know how to enable debug on the SRWC side of things? It helps
>>>> quite a bit to put Kiosk Mode in debug.
>>>
>>> Nope, not really..
>>>
>>>> I'm putting one together a troubleshooting course for our new support
>>>> people. Would there be any interest in a webcast on the subject?
>>>
>>> Yes, definitely!
>>>
>>>
>>> .mika
>>>
>>> PS. Sadly, a third blackout day went by with ZERO communication from
>>> Oracle Support, for which we pay quite dearly...
>>>
>>>
>>>> On 3/2/11 8:18 AM, Jussi Sallinen wrote:
>>>>> Hmm, how about ZFS snapshot before upgrading next time? :-)
>>>>> If the host is running on ZFS that is.
>>>>> --
>>>>> -Jussi Sallinen
>>>>> +358407007600
>>>>> jussi at jus.si
>>>>>
>>>>> On Wed, Mar 02, 2011 at 01:20:27PM +0200, Mika A wrote:
>>>>>> PS. As a sidenote, regarding the system as a whole, I am once again
>>>>>> amazed how
>>>>>> fragile the thing is. We have a fully supported VDI system to which
>>>>>> I did an
>>>>>> upgrade following the Update Installation document and the end
>>>>>> result was a
>>>>>> total blackout for users, which has now lasted for two days.. These
>>>>>> things can
>>>>>> happen but these happen way too often and they last for WAY too
>>>>>> long..
>>>>> _______________________________________________
>>>>> SunRay-Users mailing list
>>>>> SunRay-Users at filibeto.org
>>>>> http://www.filibeto.org/mailman/listinfo/sunray-users
>>>> _______________________________________________
>>>> SunRay-Users mailing list
>>>> SunRay-Users at filibeto.org
>>>> http://www.filibeto.org/mailman/listinfo/sunray-users
>>>>
>>>
>>> .mika
>>>
>>> --
>>> __________________________________________________________________________
>>>
>>> Mika Aleksandroff, IT Services, Kymenlaakso University of Applied
>>> Sciences
>>> Don't feel bad; it's not you, it's me. I don't like you. - CB as AS -
>>>
>>> _______________________________________________
>>> SunRay-Users mailing list
>>> SunRay-Users at filibeto.org
>>> http://www.filibeto.org/mailman/listinfo/sunray-users
>> _______________________________________________
>> SunRay-Users mailing list
>> SunRay-Users at filibeto.org
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>>
>
> .mika
>
> --
> __________________________________________________________________________
> Mika Aleksandroff, IT Services, Kymenlaakso University of Applied Sciences
> Don't feel bad; it's not you, it's me. I don't like you. - CB as AS -
>
> _______________________________________________
> SunRay-Users mailing list
> SunRay-Users at filibeto.org
> http://www.filibeto.org/mailman/listinfo/sunray-users


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