[SunRay-Users] Upgrade to SRSS 5.1 / VDI 3.2.2 resulted in 100% outage

[Mika A]

Back at work.. 

On Tuesday 01 March 2011 14:42:00 craig.bender at oracle.com wrote:
> You need to rerun uttscadm again.

I did run "uttscadm -r" and while I don't see uttsc syntax errors anymore in 
the log, I now see these:

Mar  2 12:55:45 sunvdi-broker-03 kioskcritd[18515]: [ID 190395 user.info] 
kioskcritd started
Mar  2 12:55:45 sunvdi-broker-03 kiosk:vda[18593]: [ID 702911 user.error] 
/opt/SUNWuttsc/bin/uttsc exited with error code 1 - exiting
Mar  2 12:55:45 sunvdi-broker-03 Sun Ray Connector proxy:[2329]: [ID 297250 
user.warning] SRDS access by peer process denied
Mar  2 12:55:45 sunvdi-broker-03 kiosk:vda[17992]: [ID 702911 user.notice] 
Unable to connect to Sun Ray Connector Proxy. Please ensure uttscadm has been 
run before launching the Sun Ray Connector.
Mar  2 12:55:45 sunvdi-broker-03 kiosk:vda[18666]: [ID 702911 user.error] 
/opt/SUNWuttsc/bin/uttsc exited with error code 1 - exiting
Mar  2 12:55:45 sunvdi-broker-03 Sun Ray Connector proxy:[2329]: [ID 297250 
user.warning] SRDS access by peer process denied
Mar  2 12:55:45 sunvdi-broker-03 kiosk:vda[18293]: [ID 702911 user.notice] 
Unable to connect to Sun Ray Connector Proxy. Please ensure uttscadm has been 
run before launching the Sun Ray Connector.

So obviously at least now I need to run uttscadm but since I already ran it 
with "uttscadm -r" and that didn't help, should I now run it with "uttscadm -c 
-g <group>"? And since I've never done anything like that, is the group this 
one (from /etc/group):

srwcgrp::88000:

Thanks!


.mika


PS. As a sidenote, regarding the system as a whole, I am once again amazed how 
fragile the thing is. We have a fully supported VDI system to which I did an 
upgrade following the Update Installation document and the end result was a 
total blackout for users, which has now lasted for two days.. These things can 
happen but these happen way too often and they last for WAY too long.. 


.mika


> On Mar 1, 2011, at 1:22 AM, Mika A <mika at kyamk.fi> wrote:
> > Joop,
> > 
> > we upgraded our standard, Sun/Oracle supported environment from VDI
> > 3.2 to VDI
> > 3.2.2 and after the upgrade NONE of our DTUs can connect to their
> > desktops
> > (Windows VMs on VBox hosts).
> > 
> > The problem seems to have something to do with uttsc, as we get
> > quite a lot of
> > these in messages-log:
> > 
> > Mar  1 11:10:44 sunvdi-broker-02 Sun Ray Connector proxy:[18237]:
> > [ID 855542
> > user.error] Child closed socket prematurely, session shutdown
> > Mar  1 11:10:44 sunvdi-broker-02 Sun Ray Connector proxy:[18277]:
> > [ID 855542
> > user.error] Child closed socket prematurely, session shutdown
> > Mar  1 11:10:44 sunvdi-broker-02 kiosk:vda[18586]: [ID 702911
> > user.error]
> > /opt/SUNWuttsc/bin/uttsc exited with error code 1 - exiting
> > Mar  1 11:10:44 sunvdi-broker-02 kiosk:vda[18650]: [ID 702911
> > user.error]
> > /opt/SUNWuttsc/bin/uttsc exited with error code 1 - exiting
> > Mar  1 11:10:45 sunvdi-broker-02 Sun Ray Connector proxy:[19023]:
> > [ID 855542
> > user.error] Child closed socket prematurely, session shutdown
> > Mar  1 11:10:45 sunvdi-broker-02 kiosk:vda[19269]: [ID 702911
> > user.error]
> > /opt/SUNWuttsc/bin/uttsc exited with error code 1 - exiting
> > Mar  1 11:10:46 sunvdi-broker-02 Sun Ray Connector proxy:[20988]:
> > [ID 855542
> > user.error] Child closed socket prematurely, session shutdown
> > 
> > Oracle Support is currently wondering the thing but I was wondering
> > if someone
> > had seen this this before?
> > 
> > The upgrade itself went perfectly, no problems there, and the system
> > works
> > otherwise normally.
> 
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-- 
Mika A - Kymenlaakson ammattikorkeakoulu, University of Applied Sciences
Tietohallinto, PL 9, 48401 Kotka - Tel. +358 44 702 8262
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Best intentions are fraught with disappointments - Gil Grissom