[SunRay-Users] utconfig libgdbm.so.3 error on RHEL5.3 and SRSS 4.2

Joerg Barfurth Joerg.Barfurth at Sun.COM
Wed Mar 17 12:22:55 EET 2010

Aaron Wilson schrieb:
> We originally attempted to install on RHEL5.4 but where told by Sun it
> wasn't supported so we installed RHEL5.3 on our servers instead.
> Coincidently Red Hat tell us they don't support libgdbm.so.3....
> They're Sun Fire x4140 servers
> Anyways when we run utconfig we get an error. This occurs on RHEL5.3
> and RHEL5.4 but in the case it's RHEL5.3 because it's "supported"
> [root at slosunray01 sbin]# ./utconfig
> Configuration of Sun Ray Server Software
> This script automates the configuration of the Sun Ray Server Software
> and related software products.  Before proceeding, you should have read
> the Sun Ray Server Software 4.2 Installation Guide and filled out the
> Configuration Worksheet.  This script will prompt you for the values
> you filled out on the Worksheet.  For your convenience, default values
> (where applicable) are shown in brackets.
> Continue ([y]/n)?
> Enter Sun Ray admin password:
> Re-enter Sun Ray admin password:
> /opt/SUNWut/sbin/utpw: error while loading shared libraries:
> libgdbm.so.3: cannot open shared object file: No such file or
> directory
> Password validation, utpw failed with unknown exit status 127
> Enter Sun Ray admin password:
> At an impasse.
> Not sure what to do next.

1. Please make sure you have the 32-bit version of the gdbm package 
installed. To be sure try
   # yum install gdbm.i386
(I have seen 64-bit installs of RHEL 5.x where this was missing.)

2. Make sure the you have performed the required reboot after the 
install. SRSS creates some compatibility symlinks for libraries that 
have different names or external version numbers on different distros 
during that reboot.

- Jörg

Joerg Barfurth           phone: +49 40 23646662 / x66662
Software Engineer        mailto:joerg.barfurth at sun.com
Desktop Technology
Thin Client Software     http://www.sun.com/software/sunray/
Sun Microsystems GmbH    http://www.sun.com/software/vdi/

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