[SunRay-Users] Smartcard cycles continuously for "regular" sessions

Damien R Plunkett Damien.Plunkett at nau.edu
Mon Mar 8 21:03:52 EET 2010

Hi all,

I've got an interesting problem occurring on our systems. This is probably a winbind question, but I thought it wouldn't hurt to run it by the Sun Ray user list first to see if any of you have encountered this. 

We have Solaris 10 on X86 machines that we have joined with our 2008 Active Directory domain. All authentication through ssh and sun ray logins work great. All of our units sit in a kiosk mode to terminal servers and a handful of users (about 75) get Payflex smart cards so they can access a Unix Desktop. Occasionally, a card will be inserted and it will continuously cycle the DTU. The logs below repeat every 5 seconds, or so: 

Mar  8 11:34:56 haven utauthd: [ID 817972 user.info] Worker1 NOTICE: CLAIMED by StartxlationSession.m3 NAME: hotdesk.IEEE802-0021283a0a32 PARAMETERS: {savedType=Payflex, altuid=42795, stealProtected=true, terminalIPA=, type=hotdesk, fw=GUI4.2_77_2009.,Boot:MfgPkg_4.15_2006.; 2006.07.20-17:04:56-PDT, state=disconnected, cause=insert, doamgh=true, barrierLevel=420, altlocale=en_US.UTF-8, rawId=500974b200130100, terminalCID=IEEE802.0021283a0a32, MTU=1500, tokenSeq=30, firstServer=8672500f, atr.hist_len=09, namespace=IEEE802, keyTypes=dsa-sha1-x1,dsa-sha1, ddcconfig=1:0, clientRand=7ykES4vyKDbweKhgEvyw0zLOcsWjFVQzUWK/L/tZnGi, id=IEEE802-0021283a0a32, realIP=0a05a568, startRes=1920x1200:1920x1200, useReal=true, atr=3b6900002494010201000101a9, event=insert, atr.hs=04, sn=0021283a0a32, savedId=500974b200130100, rawType=Payflex, hw=SunRayP8-FS, initState=0, usersession=true, _=1}
Mar  8 11:34:56 haven utauthd: [ID 706759 user.info] Worker1 NOTICE: CONNECT IEEE802.0021283a0a32, hotdesk.IEEE802-0021283a0a32, all connections allowed
Mar  8 11:34:56 haven utauthd: [ID 118787 user.info] Worker0 NOTICE: MTU = 1500
Mar  8 11:34:56 haven utdtsession: [ID 702911 user.info] Add (134,hotdesk.IEEE802-0021283a0a32,special)
Mar  8 11:34:56 haven kiosk:utkioskconfig:configure[1430]: [ID 702911 user.info] Disabled Kiosk Mode for display ':134'
Mar  8 11:34:56 haven utauthd: [ID 446208 user.info] Worker0 NOTICE: SESSION_OK hotdesk.IEEE802-0021283a0a32
Mar  8 11:34:58 haven hdloginGUI: [ID 183284 user.error] Error: Cannot resolve altuid (42795) to user (error: Error 0).

*Note: This only occurs if the user is hotdesking. If the session is new, this doesn't occur.

I've found three ways of fixing this: 
1. Kill the user's session (not ideal)
2. From any user's terminal, run "getent passwd <user id>"
3. ssh from anywhere (windows or unix) to the sunray server as the user in question. In this case I don't even have to have the user login...just the act of starting an ssh session stops this process and their login screen appears.

I've set a cron job to execute every 15 minutes that runs "getent passwd" for every card user in the system, but we still see some users with this problem. I could run it every minute, but I'd like to find the cause of this. 

Anybody have any experience with this? I'm fairly new to Solaris and this is my first set of systems with a working winbind, so any guidance would be greatly appreciated. 


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