[SunRay-Users] Evoluent Vertical Mouse problem

Erin Powers ekp at lanl.gov
Wed Mar 3 23:56:24 EET 2010


Thanks, OttoM.  I'll initiate a support call and even loan them a mouse.  :)

Thanks,
Erin

ottomeister wrote:
> On Tue, Mar 2, 2010 at 1:09 PM, Erin Powers <ekp at lanl.gov> wrote:
>   
>>   Does anyone know if there was ever any resolution to this issue?
>>     
>
> AFAIK no changes have been introduced to provide support
> for this device.  It's possible that it could suddenly start
> working some day because of changes made for other
> reasons but your best bet would be to open a support call.
>
> If you're able to lend the device to Sun^WOracle then that
> will improve the odds; obviously it's much easier for a
> developer to diagnose problems and test potential fixes
> when the device is right there on their own lab bench.
>
> OttoM.
> __
> Disclaimer: I am employed by Oracle. The statements and
> opinions expressed here are my own and do not necessarily
> represent those of Oracle Corporation.
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