[SunRay-Users] EXTERNAL:Re: Black Screen issue

darkobas at gmail.com darkobas at gmail.com
Wed Mar 3 16:45:59 EET 2010


Isnt this fixed in the patch that just came out for srwc 2.2?

------- Original message -------
> From: Jeremy Y Uejio <Jeremy.Uejio at sun.com>
> To: sunray-users at filibeto.org
> Sent: 3.3.'10,  0:57
> 
> The CRs are:
> 
> 6925243 DTU experiences Black (blank) screen after Window's TS is rebooted
> 6909659 Black screen with mouse pointer displayed on hotdesking kiosk 
> session with W2003/2008 to other DTU
> 6920301 DTU experience blank screens with SRWC 2.2 after logout of 
> Window's session
> 
> We have an IDR patch that you can get from your local support person.
> 
> 
>     jeremy
>     Oracle Solaris Sustaining
> 
> On 03/ 2/10 01:52 PM, Damien R Plunkett wrote:
>> Is there any new information on this? Does anyone know the bug id? We are experiencing the same symptoms and have moved a lot of our systems back to 4.1.
>> 
>> Thanks,
>> Damien
>> 
>> -----Original Message-----
>> From: sunray-users-bounces at filibeto.org [mailto:sunray-users-bounces at filibeto.org] On Behalf Of Jeremy Y Uejio
>> Sent: Monday, February 01, 2010 2:38 PM
>> To: SunRay-Users mailing list
>> Subject: Re: [SunRay-Users] EXTERNAL:Re: Black Screen issue
>> 
>> Craig,
>> 
>> What's the bug id?
>> 
>> 
>>    jeremy
>>    Solaris Sun Ray Sustaining (for now...)
>> 
>> On 01/29/10 01:27 PM, Craig Bender wrote:
>>> It appears there is a bug open and a service call.  Checking 
>>> work-around details for you to try.
>>>
>>>
>>> Craig Bender wrote:
>>>> If you hotdesk, uttsc actually disconnects and I believe that's were 
>>>> the problem occurs.  There's also an investigation regarding usb 
>>>> redirection.  If you're not hotdesking or removing your card then 
>>>> it's something different. I'll check.
>>>>
>>>> Nishimura, Scott L (IT Solutions) wrote:
>>>>> Craig,
>>>>>
>>>>>   I'm not sure I see how that matters:  the license server still 
>>>>> will note that the particular TC has consumed a CAL regardless of 
>>>>> whether SRWC disconnects or stays connected.
>>>>>
>>>>>
>>>>> Scott
>>>>>
>>>>> -----Original Message-----
>>>>> From: sunray-users-bounces at filibeto.org 
>>>>> [mailto:sunray-users-bounces at filibeto.org] On Behalf Of Craig Bender
>>>>> Sent: Friday, January 29, 2010 1:06 PM
>>>>> To: SunRay-Users mailing list
>>>>> Subject: Re: [SunRay-Users] EXTERNAL:Re: Black Screen issue
>>>>>
>>>>> -O is for optimized hotdesking, meaning the SRWC client does not 
>>>>> disconnect.  You need to ensure that you are compliant with MS 
>>>>> licensing if this is used since it has implications on per device 
>>>>> licensing.
>>>>>
>>>>> Vitaly Tsipris wrote:
>>>>>> So would -O parameter work if you use Connector to VMware View 
>>>>>> server? Also, what is the exact usage of it? Do I have to specify 
>>>>>> minutes or seconds after it? Would -O 0 mean that it is disabled?
>>>>>>
>>>>>> Please feel free to contact me if you have any questions.
>>>>>> Thank you!
>>>>>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>>>>>> Vitaly Tsipris
>>>>>> Systems Engineer
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: sunray-users-bounces at filibeto.org 
>>>>>> [mailto:sunray-users-bounces at filibeto.org] On Behalf Of 
>>>>>> darkobas at gmail.com
>>>>>> Sent: Friday, January 29, 2010 2:12 PM
>>>>>> To: sunray-users at filibeto.org
>>>>>> Subject: Re: [SunRay-Users] EXTERNAL:Re: Black Screen issue
>>>>>>
>>>>>> If u have uttsc 2.2 use -O parameter
>>>>>>
>>>>>> regards
>>>>>>
>>>>>> ------- Original message -------
>>>>>>> From: Nishimura, Scott L (IT Solutions) <scott.nishimura at ngc.com>
>>>>>>> To: sunray-users at filibeto.org
>>>>>>> Sent: 29.1.'10,  18:22
>>>>>>>
>>>>>>> I also had a “black screen of death” but it was even worse:  there 
>>>>>>> wasn't a delay; rather, the TC screen stayed black no matter what.
>>>>>>> No mouse cursor, no keyboard, nothing.  I resolved it by finding 
>>>>>>> every file/directory in /tmp/SUNWut with the MAC address of the TC 
>>>>>>> and deleting it [in one instance there was a file that contained 
>>>>>>> the MAC and I deleted that line, in spite of the disclaimer of not 
>>>>>>> editing the file].
>>>>>>>
>>>>>>>  
>>>>>>>
>>>>>>>  
>>>>>>>
>>>>>>> Scott
>>>>>>>
>>>>>>>  
>>>>>>>
>>>>>>> From: sunray-users-bounces at filibeto.org 
>>>>>>> [mailto:sunray-users-bounces at filibeto.org] On Behalf Of Ing. 
>>>>>>> Freddy Delgado
>>>>>>> Sent: Friday, January 29, 2010 9:03 AM
>>>>>>> To: SunRay-Users mailing list
>>>>>>> Subject: EXTERNAL:Re: [SunRay-Users] Black Screen issue
>>>>>>>
>>>>>>>  
>>>>>>>
>>>>>>> Hi Gurus!!!
>>>>>>>
>>>>>>> This issue is a very big problem, I had the same situation here, 
>>>>>>> my difference  the  windows machines are virtual machines.
>>>>>>>
>>>>>>> We have 3 customers with SUN Ray Server, all of them reports the 
>>>>>>> same issue.
>>>>>>>
>>>>>>> I called this issue "The black screen of death"
>>>>>>>
>>>>>>> Please if somebody knows how to solve the error reported by Abdul 
>>>>>>> please write everything for solve.
>>>>>>>
>>>>>>> Greetings!!!
>>>>>>>
>>>>>>> Freddy
>>>>>>>
>>>>>>>  
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Abdul Rasheed Shaikh escribió:
>>>>>>>
>>>>>>> Dear Swamiji!
>>>>>>>
>>>>>>> I appreciate your prompt response. I don't think it is a normal 
>>>>>>> behavior, because I have an other fail-over group in which if a 
>>>>>>> user log off from the windows session, the windows login screen 
>>>>>>> appears in less than a second's time, i mean user has no feeling 
>>>>>>> of any uttsc session disconnection. Furthermore if I look at the 
>>>>>>> sun ray logs there is an entry uttsc error code 8 and that is 
>>>>>>> repeated after every 5 to 10 seconds.
>>>>>>> I thought there is some problem with windows TS or in the network, 
>>>>>>> but since user is very much satisfied with the service till he is 
>>>>>>> logged in to the windows server, so one can not say there is 
>>>>>>> problem with windows TS or network. And frankly i don't understand 
>>>>>>> why the error code 8 entry is repeated in sunray logs, as 
>>>>>>> apparently there isn't any network connectivity issue or problem 
>>>>>>> with windows server.
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>>  
>>>>>>> ---------------
>>>>>>>
>>>>>>> Hotmail: Trusted email with powerful SPAM protection. Sign up now.
>>>>>>>  
>>>>>>>
>>>>>>>
>>>>>>> ---------------
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>  
>>>>>>>
>>>>>>> _______________________________________________
>>>>>>>
>>>>>>> SunRay-Users mailing list
>>>>>>>
>>>>>>> SunRay-Users at filibeto.org
>>>>>>>
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>>>>>>>
>>>>>>>  
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