[SunRay-Users] Re: SR170 link flaps when connected to Cat4507 10/100/1000 POE

[Mohamed Ali]

Dear all,

I haven't get any reply or comment for my case below.

Any suggestion for me to look for ?

Thanks.

-- 
# Yours Sincerely,
# Mohamed Ali Bin Abdullah.


Hi Otto and experts,

Sorry for the late reply and thanks for your points.

If the link stays up at 10Mbps but is unreliable at 100Mbps then I'd 
have to suspect the cabling.
--> Yes, link is okay at 10Mbps( no flapping ) but its lagging. Once 
switch port to Auto-Neg which in SR is 100Mbps, then link start flapping.

What happens if you put a different Sun Ray in place of the 170, 
connecting to the same cable and switch port that the 170 is having 
trouble with?
--> We did change a new SR170 client in place of old but the link still 
flapping.

How does the 170 do when it uses the cable that one of the successful 
Sun Rays is using?
--> The link still flaps.

If the problem stays with the 170 then it might be bad, or perhaps its 
power supply is bad.  Swap the power supply and see what happens.
--> FYI, all the SR170s were running normal/okay without link flaps for 
a few months. Until one day, there was power trip in the data center. 
Since then till now, the SR170s links flaps.

Move the cable at the switch end to a known-good port and see what happens.
--> We did move but same result.

If the link still fails then you have bad cabling.
--> I can say that the cabling is good cause we did connect the SR170 
directly to Cat4507 switch 10/100/1000 POE and link flaps.

Furthermore, we have tested with another/loaned Cat4507 switch and 
connected all SR170s to 10/100/1000 POE and its run normal/okay for at
least 3-4 weeks. We tested for only 3-4 weeks.

After the test 3-4 weeks on loan Cat4507 switch, we decided to replace 
customer's Cat4507 chassis and 2x 10/100/1000 POE blade. After change we 
hits with the same problem. The other customer's component( 1x 
10/100/1000 and 1x supervisor ) haven't change.

Based on my answer above, i hope Otto and other experts can shed some 
lights on us here.

Thanks.

# Yours Sincerely,
# Mohamed Ali Bin Abdullah.


OttoM Wrote:

Any feedback and advise with my query ?
 
There are three major pieces here: the Sun Ray, the switch and the 
cabling between them.  If the link stays up at 10Mbps but is unreliable
at 100Mbps then I'd have to suspect the cabling.  What happens if you 
put a different Sun Ray in place of the 170, connecting to the same 
cable and switch port that the 170 is having trouble with?  (You said 
other Sun Rays on the same switch were OK, but you didn't say whether 
you were trying them on the same cable.)  How does the 170 do when it 
uses the cable that one of the successful Sun Rays is using?

If the problem stays with the 170 then it might be bad, or perhaps its 
power supply is bad.  Swap the power supply and see what happens.

If the problem stays with the cable then you either have bad cabling or 
a bad switch port.  Move the cable at the switch end to a known-good 
port and see what happens.  If the link still fails then you have bad 
cabling.  If the link is now stable then the original switch port might 
be bad, or maybe you wiggled the cable just enough to make it work for a 
while.  Move the switch end of a known-good link to the original port 
and see what happens.

OttoM.
ottomeister