[SunRay-Users] Sun Ray 2 problem

[Jason Grove]

Sorry about the blank reply.. I ment to put in it that we have some Sun 
Ray 2's with Sun Type 7 keyboards as well that are "locking up".. It 
also appears that sometimes a Type 7 keyboard on a Sun Ray 1G does the 
same thing. (Have not verified it yet, but it was reported to me.)

jason


Jason Grove wrote:
> ottomeister wrote:
>> On 1/8/07, Partington, David R Mr (NGIT) USAIC&FH
>> <david.partington at us.army.mil> wrote:
>>> The problem occurs after a there is a lack of activity.
>>
>> OK, that's consistent with the keyboard we now have in the lab and
>> with the description in
>> <http://www.filibeto.org/pipermail/sunray-users/2006-December/005366.html>. 
>>
>>
>>> The problem is very
>>> widespread, I just installed 800+ SunRay 2's and see the problem on a 
>>> mass
>>> scale. I don't have a exact percentage, but I know its not workable 
>>> as is. I
>>> know that power cycling corrects the problem for a short period. Will
>>> plugging the mouse directly into the SunRay2 wake it up, when the 
>>> mouse is
>>> used?
>>
>> I haven't been closely involved with this issue but my understanding
>> is that if the mouse is plugged directly into the Sun Ray then the
>> mouse will function normally, and moving it will probably wake up the
>> X server and therefore wake up the Sun Ray.  (But note that some
>> screenlockers, like 'xlock', will not wake up in response to mouse
>> movement.  They insist on keyboard input.)  However, that's not really
>> helpful because the keyboard will remain unresponsive until it gets
>> replugged or the Sun Ray gets power-cycled.
>>
>>> Its not really possible for our students to unplug the keyboard or
>>> mouse. Should I open a ticket with Sun?
>>
>> Yes, please do that.  The people who are investigating this issue
>> will probably be interested in finding out more about the Sun Rays
>> and keyboards you have.  It might be that the problem is related to,
>> say, a particular manufacturing run of keyboards or Sun Rays or
>> to a particular revision of keyboard firmware or Sun Ray firmware.
>> Or maybe it's none of those things, we just don't know yet.
>>
>>> Any insight why this happens or a work around would really help.
>>
>> When the USB guys figure it out I'll send to the list.
>>
>> OttoM.
>> __
>> ottomeister
>>
>> Disclaimer: These are my opinions.  I do not speak for my employer.
>> _______________________________________________
>> SunRay-Users mailing list
>> SunRay-Users at filibeto.org
>> http://www.filibeto.org/mailman/listinfo/sunray-users
> 
> _______________________________________________
> SunRay-Users mailing list
> SunRay-Users at filibeto.org
> http://www.filibeto.org/mailman/listinfo/sunray-users